Shipping and Delivery

Shipping and Delivery Policy

Introduction

Thank you for shopping with BURPYE FOODS. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of our products. By placing an order on our website, you agree to the terms outlined below.

Shipping Information

1. Processing Time: Orders are processed within 2-3 business days after receiving your order confirmation email. Please note that orders are not processed or shipped on weekends or holidays.

2. Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and shipping method selected at checkout. Estimated delivery times are as follows:

   • Standard Shipping: 5-7 business days
   • Expedited Shipping: 2-3 business days

Shipping Locations

1. Domestic Shipping: We ship to addresses within India. We do not currently offer shipping to U.S. territories, PO boxes, or APO/FPO addresses.

2. International Shipping: At this time, we do not offer international shipping.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.

Delivery Issues

1. Incorrect Addresses: Please ensure that your shipping address is correct at the time of placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for additional shipping charges.

2. Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been delivered to the address provided. If your package is lost or stolen, please contact the shipping carrier to file a claim.

3. Damaged Packages: If your package arrives damaged, please contact us immediately to email address with your order number and photos of the damage. We will work with you to resolve the issue.

Delays

While we strive to ensure timely delivery, there may be delays due to factors beyond our control, such as inclement weather, carrier delays, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.